Where is your order shipped from?

GreekShops.Com maintains two shipping centers, one in the US (California) and  one in Greece (Athens). These facilities allow us to select the closest shipping origin based on your delivery address. Our US shipping center covers the US, Canada, South America, Oceania, and Asian destinations. Orders delivered to European, African, and Middle Eastern addresses, are typically shipped from Athens, Greece. When an item is not available in the closest location then expedites your shipment by shipping from the shipping center that can fulfill your order.

How is your order shipped?

Our standard shipping method is via Standard US Mail, US Priority Mail, Global US Priority Mail or the Greek Postal Service. Typical delivery time for most US and European addresses is 5 to 7 business days. For items that require special packaging and handling (i.e. statues, ceramics, etc.) please allow 6 to 10 business days. If Express Service is required offers to make arrangements to deliver products via Airborne Express, UPS (also available from Greece), or Federal Express (also available from Greece). Most products can be shipped Next-Day or Two-Day delivery. Additional shipping fees for Express Service will be required. To inquire about express delivery options for your order, please contact us at [email protected]. Please include your order number with you inquiry.

Certain heavy items, such as statues, may require special shipping arrangements via Air Cargo or Ground shipping. If such a need arises, one of our agents will contact you upon receipt of your order.

Can I insure my shipment?

If your order is shipped to a US address from our US fulfillment center, then we can make arrangements for insurance. International postal restrictions do not allow us to offer insurance for orders sent from Greece or orders shipped from the US abroad.
If you are seriously concerned about your order getting lost or your items being damaged in transit, please contact us at  [email protected] to make arrangements for shipment via registered mail and postal insurance (when available).

NOTE: We regret that we cannot refund shipping costs under any circumstances, except for the case of shipping the wrong items.


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