Frequently Asked Questions
Search FAQ:
Can I insure my shipment?

If your order is shipped to a US address from our US fulfillment center, then we can make arrangements for insurance. International postal restrictions do not allow us to offer insurance for orders sent from Greece or orders shipped from the US abroad.
If you are seriously concerned about your order getting lost or your items being damaged in transit, please contact Customer Service to make arrangements for shipment via registered mail and postal insurance (when available).

NOTE: We regret that we cannot refund shipping costs under any circumstances, except for the case of shipping the wrong items.


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