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Are you receiving our emails?

Our customer service will email you to confirm your order, notify you of shipment, or alert you of a potential delay/shortage. We do not send unsolicited offers, yet our emails may be perceived as unsolicited and filtered out as "spam." We want to keep you up-to-date in reference to your order and therefore suggest checking your filter settings and the information below:

SPAM FILTERS

Some email providers filter messages based on content, subject line, or the sender's address and may put your email into the a bulk or junk mail folder. Please make sure @greekshops.com is on your "approved sender" list or "whitelist" and/or in your "address book." Some Email providers will block your email without your knowledge or notification of such a block. We suggest reading below for ways to avoid missing an important message from us or others.

Spam Blockers/Filters and Email Software

If you have recently installed a new email software or a new program to help defeat the large number of unsolisited emails, we suggest reviewing your settings.  The "default" settings are typically very restrictive and may produce undesired results.

If you have not received our customer service emails

AOL Users:

Pleaseexamine your "Spam" folder. If you find our email in this folder, select the message and click "This is Not Spam." This will help future messages to get through. To avoid accidentally filtering our future messages:

1. Click Mail in the toolbar at the top of your AOL window
2. Select Block Unwanted Mail
3. Click Custom Sender List
4. Select Allow only the senders and domains listed below
5. Enter this domain @greekshops.com
6. Click Save

Hotmail Users:

Please examine your "Junk email" folder. If you find our email in this folder, select the message and click "Not Junk." This will help future messages to get through. To avoid accidentally filtering our future messages:

1. Click Mail, then Options (next to the Help link)
2. Click Junk email Protection
3. Click Custom Sender List
4. Click Safe List
5. Enter this domain: @greekshops.com
6. Click Add

Yahoo Users:

Please xamine your "Bulk Mail" folder. If you find our email in this folder, select the message and click "Not Spam." This will help future messages to get through.

Gmail Users:

Please examine your "Spam" folder. If you find our email there, select the message and click "Not Spam." This will help future messages to get through.

Outlook (2003 & 2007):

1. Select Actions from the top menu bar, then select Junk email followed by Junk email Options.
2. Select Safe Senders, then Add.
3. Type @greekshops.com and click OK.
4. Type and click OK.
5. Click OK.

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